At Raddenstiles, our dedicated and highly qualified veterinary surgeons have committed to a team approach for your pet’s healthcare needs. Our vision and mission statements reflect how committed we are to you and your pets.
Our vision is to be recognised for providing world class healthcare for animals under our care and an exceptional customer experience for all our clients.
Our mission is to provide and promote the highest standards of modern healthcare to the pets of Exmouth and East Devon. We believe in early primary diagnosis to determine the best course of action for individual pets in disease, injury or preventative healthcare. We are constantly investing in equipment, facilities, knowledge and skills to deliver exceptional healthcare. We work together as a team to provide a compassionate, caring and professional service, tailored to each individual’s needs. Client communication and building relationships, based on trust, is at the heart of our core values.
We welcome feedback from clients and staff so that we can continually improve and develop our practice. Whilst you may only see one receptionist and one vet on a visit to our practice, we have a team of staff who may be involved according to your pets need. Over the years our Clinical Director, Chris Ridge, has worked to recruit the very best veterinary staff to serve you. The majority have undertaken demanding courses of further study and practical training beyond the already extensive basic veterinary training.
Adopting a several heads approach means we confer on cases on a daily basis pooling our expertise to offer a wide range of care. We can provide all that you would expect from a premier practice: complex surgery, digital X-ray’s and detailed in depth medical investigation with treatments ranging from chemotherapy and laser therapy to a simple nail clip.
Our team of outstanding registered veterinary nurses will do whatever it takes to ensure your pet is restored to good health as quickly as possible after treatment. They remain on site 24-hours a day to care for hospitalised patients during the week. We have surgeries every day of the week and a dedicated out of hours service provided by the emergency team at Exonia Veterinary Emergency Service.